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ERP Functional Support

1 open positions
Job Description:

As an Customer Support at Zettatech Co., Ltd, you will act as a bridge between our development team and customers, ensuring project requirements are met, issues are resolved, and software products are successfully delivered.


Key Responsibilities:

Customer Communication: Serve as the primary point of contact for customers, gathering and understanding their software requirements and providing regular updates on project progress.

Technical Support: Provides technical assistance and troubleshooting to customers by addressing their questions, concerns, and problems related to our software products.

Quality Assurance: Assist in testing and quality assurance activities, including user acceptance testing (UAT), to ensure that software products meet specified requirements and are free from defects.

Documentation: Creates and maintains comprehensive documentation, including user manuals, technical documentation, and training materials, to facilitate customer understanding and use of our software.

Feedback and Improvement: Collect and transmit customer feedback to the development team, actively participating in continuous improvement efforts and suggesting improvements to software products.


Qualifications and Preferred Skills:
  • Bachelor’s degree
  • Preferred background in information technology, or software-related field.
  • Excellent communication and interpersonal skills and Detail-oriented with strong problem-solving skills.
  • Customer-centric mindset, with a commitment to providing exceptional support and service.
  • Ability to work collaboratively in a team environment.
  • Familiarity with software development technologies is a plus.
North Dagon, Myanmar
Management / ERP Support
Permanent

ERP Functional Consultant

1 open positions

Job Description:

We are seeking an experienced Account Consultant with a strong background in software development, specifically focusing on Odoo ERP solutions. The ideal candidate will have expertise in managing client relationships, understanding their accounting and financial requirements, and configuring Odoo to meet those needs. You will work closely with clients to analyze their financial processes, implement Odoo modules, and provide ongoing support to ensure successful software integration.


Key Responsibilities:

1. Client Relationship Management: Build and maintain strong relationships with clients, serving as their primary point of contact for all accounting and financial software-related matters.

2. Requirements Analysis: Collaborate with clients to gather and document their accounting and financial process requirements, ensuring alignment with Odoo capabilities.

3. Solution Design: Utilize your Odoo expertise to design and configure the system to meet the identified accounting and financial needs, including customization and module selection.

4. System Configuration: Customize and configure Odoo accounting modules to align with client-specific financial requirements, including data migration and integration.

5. Financial Analysis: Assist clients in analyzing financial data within the Odoo system, providing insights and recommendations for financial decision-making.

6. User Training: Develop and deliver training sessions to educate clients and end-users on how to effectively use Odoo for their accounting and financial operations.

7. Quality Assurance: Ensure that configured solutions meet the specified accounting and financial requirements through thorough testing and quality assurance processes.

8. Documentation: Create and maintain comprehensive documentation of system configurations, financial processes, and client-specific customizations.

9. Technical Collaboration: Collaborate with developers and technical teams to address complex customization requirements and financial data integrations.

10. Client Support: Provide ongoing support to clients for accounting and financial software-related issues, including troubleshooting, system upgrades, and enhancements.


Qualifications:

• Bachelor’s degree in accounting, Finance, Business Administration, or related field.

• Proven experience as an Account Consultant in software development projects, with a focus on Odoo accounting modules.

• Strong understanding of accounting principles and financial processes.

• Excellent analytical and problem-solving skills.

• Strong communication and interpersonal skills to interact effectively with clients and technical teams.

• Knowledge of project management methodologies (e.g., Agile, Scrum) is a plus.

• Proficiency in documenting financial configurations, processes, and requirements.


Preferred Skills:

• Expertise in configuring Odoo accounting modules.

• Experience with ERP (Enterprise Resource Planning) systems and financial software.

• Knowledge of software development methodologies and tools.

• Familiarity with Odoo's financial reporting and analysis capabilities.

• Ability to perform data migration and financial data integration tasks.


North Dagon, Myanmar
Management / Functional
Permanent

Sales and Marketing Executive

1 open positions
Job Description:
We are seeking a dynamic and results-oriented Sales and Marketing Specialist. The ideal candidate will be responsible for driving sales growth, increasing brand awareness, and expanding our customer base through strategic marketing and sales initiatives.

Key Responsibilities:
Sales and Execution:
Develop and implement effective sales strategies to meet and exceed revenue targets.
Identify and target potential clients and opportunities.
Conduct sales presentations, demonstrations, and negotiations to close deals.
Build and maintain strong relationships with existing and potential clients.

Marketing Campaigns:
Plan and execute marketing campaigns to generate leads and create brand visibility.
Utilize digital marketing channels, including social media, email marketing, content marketing, and SEO/SEM.
Collaborate with the marketing team to create marketing collateral, including brochures, case studies, whitepapers, and website content.
Analyze campaign performance data and adjust strategies as needed for optimal results.

Customer Relationship Management (CRM):
Maintain accurate and up-to-date records of leads, opportunities, and client interactions in the CRM system.
Follow up with leads and clients to ensure their satisfaction and identify upsell opportunities.

Market Research:
Conduct market research to identify industry trends, competitive landscapes, and potential growth areas.
Use market insights to refine sales and marketing strategies.

Reporting and Analytics:
Prepare regular reports on sales performance, marketing campaign effectiveness, and ROI.
Utilize data-driven insights to make informed decisions and optimize strategies.
Qualifications:

Bachelor's degree in Marketing, Business, or a related field.
Proven experience in sales and marketing
Excellent communication and interpersonal skills.
Prefer Experience in using CRM software and marketing tools.
Digital marketing, including social media, SEO, email marketing, and content creation.
Strong analytical and problem-solving abilities.
Goal-oriented with a track record of meeting and exceeding sales targets.

This Sales and Marketing Specialist role offers an exciting opportunity to work with a leading open-source ERP/CRM solution and contribute to the growth and success of our organization. If you are a motivated individual with a passion for technology and sales, we encourage you to apply and be part of our dynamic team.

Competitive salary and benefits package
Opportunity to work in a fast-paced, dynamic environment
Chance to make a significant impact on the company’s growth
North Dagon, Myanmar
Management / Business Development / Sales & Marketing
Permanent

Zettatech Co., Ltd. was founded by a team of experienced software developers who shared a common vision of providing top-notch technology solutions to businesses.

With a strong focus on innovation and customer satisfaction, the team at Zettatech has successfully delivered numerous software, website, and mobile development projects to clients across various industries. We are a team of passionate people whose goal is to improve everyone's life through disruptive products. We build great products to solve your business problems.